Online Helpdesk

---

Mentor Technologies provides multiple ways for you to get your issues resolved. Below are the options to reach us for support, depending on priority and need please make your decision below.

Mentor Support
By downloading and installing our remote support software, Mentor Support, you will be just a click away from a technician at all times. This software will put an icon on your desktop and under your start menu allowing you to remotely chat with the technicians in our local help desk center any time you need. This software is also secure, it only allows our access on a per incident basis, it asks every time to allow our access into your system to view files or fix issues. The top field is for YOUR name, second field is for your ID number or Company name if you do not have one, and the last field is for our clients that have tag numbers on top of their systems that we have issued to maintain and track systems

Real-Time Remote IT & Helpdesk
This option takes you to a webpage that will ask for a 6-digit PIN code. You must call into our help desk center to acquire this. This will allow us remote support and chat very similar to the Mentor Support application, buy only installing a small browser plug-in that is less intrusive on your system if you are not a long term customer or if your system is not PC based, this works on Mac systems.

Create Online Support Ticket
Coming Soon! Sorry for any inconvenience.