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Outsourced IT

Outsourced / Managed IT


bullet  Outsourced IT Support Packages
    • M3 (Full Monthly Managed IT Services / Support)
 
    Complete management of all your IT needs for one low flat fee. We maintain, monitor, and manage all of your technology needs, computers, servers, printers, network devices, mobile devices, etc. Our Outsourced IT Services are just like having an internal IT department, but with a larger and more diversified staff. Pricing will vary depending on how many devices are included in the service contract, and are custom made to fit your needs. We service both Apple and Window’s based systems alike. We also offer strategic IT planning to improve your businesses processes with available technologies.
    • Remote M3 (Remote Monthly Managed IT Services / Support)
  We are generally able to perform an astounding 90% or more of our work from a remote level! Similar to our Full IT M3 model, this Managed IT package provides our service, monitoring, and maintenance of all your computers, servers, and network devices via remote-level only. This Managed IT support package is great for help desk support or for our non-local customers that need a dependable and reliable Outsourced IT support company that offers affordable solutions to maintain their computer needs. When computer issues arise that require a support technician on-site, we will facilitate and coordinate a local technician to resolve the issue utilizing our assistance and oversight.  
Included Features:
bullet  Unlimited Managed IT Support
  • 8x5 Unlimited Helpdesk
  • Responsive, friendly, local consultants
  • On-site support (M3 Full only)
  • 24x7 Emergency after hours, weekend, and holiday support available
  • Ability to provide "remote control" support no matter where you are
bullet CIO-Level Management / Strategic Planning
  • Advice on how to leverage IT better processes
  • IT Budgeting
  • Disaster recovery planning
  • IT Security review and regulatory compliance
  • Comprehensive IT documentation
  • Asset management and inventory
  • Technology vendor management
bullet  24x7 Server / Workstation Monitoring and Maintenance
  • Advanced software agent-based monitoring system
  • Proactive response to hardware/software issues
  • Routine maintenance
  • Patch management
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