For our clients that have an existing IT department we offer IT staff collaboration. Our collaboration services do not compete with your internal IT staff. We integrate with your internal department to increase capabilities and assist in multiple aspects.
24x7 Monitoring - We provide access to our software agents which provide monitoring, software patching, asset management, scripting, and much more.
Tier-2 support - Our experts can work with your internal IT for more complicated issues that arise.
Projects - We assist with projects that you do not have the time or staff to manage.
Complete Coverage - We can provide support during off-hours or IT staff time off.
Multiple locations - If you have a multiple branches we provide support under the guidance of your central IT Department.
Help Desk - A full or part-time outsourced help desk service, application support center, or technical service desk for your employees.